Real questions, direct answers. If something isn't here, the contact page reaches us fast.
Q9BOT is a set of three automated trading systems — one for cryptocurrency markets, one for foreign exchange, and one for Polymarket prediction markets. Each runs on rule-based logic, executes trades through your connected account, and operates 24/7 (or 24/5 for forex).
No. Q9BOT is software. We don't custody funds, we don't execute trades on our own account against you, and we don't take deposits. You connect your existing broker, exchange, or wallet, and Q9BOT operates within it.
Helpful but not required. The bots ship with sensible default presets that work without configuration. If you want to tune strategy parameters, knowing how trading works will help — and our team can walk you through it.
Right now: cryptocurrency (spot and perpetual futures on major exchanges), forex (majors and crosses via supported brokers), and Polymarket prediction markets. We're focused — we'd rather do three markets well than ten poorly.
For crypto: API keys from your exchange with trade and read permissions only — withdrawals must stay disabled. For forex: connection through your broker's MT5, cTrader, or supported API. For Polymarket: signing with your wallet on Polygon for on-chain execution.
Around 10–15 minutes from signup to first trade if your exchange/broker account is already funded. The setup wizard walks you through API key creation, permission verification, and risk configuration.
Yes, anytime, from your dashboard or via Telegram. Pausing stops new trade entries immediately. Open positions remain — you can let them run their course, close them manually, or have the bot manage them on a "no new entries" basis.
Crypto bot: trend-following, mean-reversion, and breakout, blended adaptively. Forex bot: structural analysis (break-of-structure, liquidity sweeps, order blocks) with session and news filters. Polymarket bot: probability-edge entries with depth-aware execution and time-decay management. Full strategy descriptions in the docs.
Forex bot pauses entries around scheduled high-impact news and tightens stops on open positions. Crypto bot triggers volatility-adaptive sizing — exposure shrinks as volatility spikes. Polymarket bot avoids markets with disrupted liquidity. All bots have hard daily drawdown circuit breakers that stop trading entirely if hit.
No. Connected accounts must have withdrawal permissions disabled. The bot can place orders and read balances — that's it. Even if our system were compromised, an attacker could not move funds out of your account.
Encrypted at rest with AES-256 and isolated per-user. Keys never appear in logs or backups in plaintext. We rotate encryption keys quarterly. You can revoke API keys from your exchange at any time, instantly cutting our access.
Open positions stay where they are — your exchange or broker holds them, not us. Stops you set on the venue side remain active. When our service comes back, the bot resumes from where it left off based on actual account state, not assumed state.
No. We never request your account password. Only API keys (which themselves can't change passwords or withdraw funds when permissioned correctly).
We don't quote target returns. Anyone who promises specific returns in trading is selling something other than honest software. Performance depends on market conditions, configuration, and account size. Past results don't guarantee future results.
Yes — sometimes. No trading system wins every trade. Q9BOT is built to lose small and win bigger over time, but losing periods are part of any honest trading approach. Risk management is what keeps a losing streak from becoming an account blow-up.
Real-time dashboard showing P&L, win rate, drawdown, and per-trade details. Full trade log exportable as CSV or JSON. Pro and Elite plans include performance breakdowns by pair, strategy, and session.
Yes. Elite plan includes all three bots on one account. Each operates independently with its own risk budget. Diversification across markets is generally healthy — a flat forex week doesn't drag down a strong crypto week.
Monthly subscription, billed in advance. No long-term lock-in. Cancel anytime from the dashboard. Annual plans available with a discount on Pro and Elite — contact sales for details.
No. Flat subscription only. Whatever the bot makes, you keep. We charge for the software, not the performance.
Crypto (BTC, ETH, USDT, USDC), credit card, and bank transfer for annual plans. Crypto payments are confirmed automatically once on-chain.
We offer a 7-day refund window on first subscriptions. If the bot doesn't operate as described, you get a full refund. Beyond that, demo-account testing is supported on most exchanges and brokers — run the bot on a demo before going live.