Sales, support, integration, partnerships — all roads lead to the form below or one of the channels listed.
Mon–Fri, 09:00–18:00 UTC
Crypto bot support 24/7
Tell us what you're trying to do — pick a plan, ask about integration, or just understand whether automated trading is right for you. We answer every message.
sales@q9bot.com — plan questions, custom enterprise inquiries.
support@q9bot.com — technical issues, account help, integration troubleshooting.
partners@q9bot.com — affiliate, broker, and exchange partnerships.
Email and form messages: within 24 hours on business days. Telegram: typically under 1 hour during work hours. Critical bot issues are escalated immediately regardless of channel.
Phone calls are available for Elite plan customers and partnership discussions. Schedule via the form and we'll send a calendar link.
Email partners@q9bot.com with your company, the integration you have in mind, and your contact details. Our team will reply within 48 hours.
Q9BOT operates remotely with a distributed team. We don't host walk-ins. For in-person meetings (institutional clients only), arrange via email at least two weeks ahead.